Privacy Policy

Effective Date: July 31, 2026

Second Wind Research Labs is a trade name operated by Renew Peptide Health LLC.

This Privacy Policy explains how Renew Peptide Health LLC, doing business as Second Wind Research Labs (“Second Wind Research Labs,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit secondwindresearch.com, create an account, complete purchaser-qualification forms, place an order, contact us, or otherwise use our website and services.

By using our website, creating an account, submitting purchaser-qualification information, or placing an order, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information.

Information You Provide

This may include:

• Your name
• Billing and shipping addresses
• Email address
• Telephone number
• Account username and password
• Products ordered and order history
• Research field or area of study
• University, laboratory, business, institution, organization, or independent-researcher status
• Description of the intended laboratory, analytical, educational, or scientific research purpose
• Responses to purchaser-qualification questions
• Research-use certifications and acknowledgments
• Confirmation of age and purchaser eligibility
• Identification, credentials, institutional information, or other documentation requested to verify purchaser eligibility or intended use
• Communications submitted through contact forms or customer-service channels
• Marketing preferences
• Any other information you provide through the website

Do not send medical records, diagnoses, treatment information, prescriptions, patient information, protected health information, or other sensitive health information through our website, purchaser-qualification fields, or contact forms.

Payment Information

Payments are processed through third-party payment providers.

We may receive limited transaction information, such as:

• Payment status
• Transaction identification number
• Billing name and address
• Payment method type
• Limited portions of the payment account number

We generally do not directly receive or store complete credit-card or debit-card numbers.

Information Collected Automatically

When you visit or use the website, we and our service providers may automatically collect information such as:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Dates and times of visits
• Shopping-cart activity
• Approximate geographic location
• Cookie and similar technology information
• Website performance and security information

When permitted by applicable law and supported by our website systems, we may also retain technical information associated with purchaser certifications, qualification submissions, account activity, or orders, such as the date, time, Internet Protocol address, and applicable order or account number.

2. How We Use Information

We may use personal information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Create and maintain customer accounts
• Communicate about orders, payments, shipping, or customer-service requests
• Respond to questions and contact-form submissions
• Evaluate purchaser eligibility and intended research use
• Review purchaser-qualification responses and research-use certifications
• Verify age, identity, institutional affiliation, professional credentials, research purpose, or other eligibility information
• Review, approve, hold, reject, or cancel orders for safety, legal, regulatory, fraud-prevention, payment-processing, or policy-compliance purposes
• Request and review additional qualification or verification documentation when reasonably necessary
• Detect and prevent suspected personal, consumer, human, animal, medical, therapeutic, diagnostic, veterinary, cosmetic, recreational, or other prohibited uses
• Maintain records of purchaser qualifications, research-use certifications, account reviews, and order reviews
• Prevent fraud, unauthorized transactions, chargeback abuse, and misuse
• Maintain website and account security
• Improve our website, products, and customer experience
• Maintain transaction, tax, accounting, compliance, and business records
• Comply with applicable legal obligations
• Comply with payment-processor, financial-institution, carrier, insurer, and service-provider requirements
• Enforce our policies, Research Purchase and Qualification Policy, Refund and Return Policy, Shipping Policy, and Terms and Conditions
• Send marketing communications when permitted
• Protect our rights, property, customers, service providers, and business

3. How We Disclose Information

We may disclose personal information to service providers that assist us with operating our business, including:

• Website-hosting providers
• WordPress and WooCommerce service providers
• Payment processors and financial institutions
• Shipping carriers, including the United States Postal Service
• Email and customer-communication providers
• Analytics and website-performance providers
• Fraud-prevention, identity-verification, and security providers
• Accountants, attorneys, insurers, and professional advisers

These service providers may receive purchaser-qualification information, intended-use information, certifications, account information, order information, or verification records when reasonably necessary to provide their services, evaluate transactions, prevent fraud, comply with legal or contractual requirements, or protect our business and service providers.

We may also disclose information:

• To comply with a subpoena, court order, legal process, or government request
• To investigate suspected fraud, misuse, prohibited use, or illegal activity
• To review or respond to payment disputes and chargebacks
• To protect the safety, property, and rights of our customers, business, service providers, or others
• To enforce our policies and agreements
• To verify purchaser eligibility or investigate suspected false information
• In connection with a merger, sale, financing, restructuring, or transfer of all or part of the business

Service providers may access personal information only as reasonably necessary to provide their services and as permitted by their agreements with us and applicable law.

4. Sale and Sharing of Personal Information

We do not sell personal information to third parties in exchange for money.

Certain analytics, advertising, social-media, or cookie technologies may be considered “sharing,” “targeted advertising,” or a “sale” under some state privacy laws, even when no money is exchanged.

Where required by applicable law, eligible users may request to opt out of covered activities by emailing:

support@secondwindresearch.com

Use the subject line:

Privacy Opt-Out Request

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to:

• Keep products in your shopping cart
• Remember account and website preferences
• Support website security
• Process checkout
• Record purchaser certifications or qualification-form activity
• Measure website traffic and performance
• Understand how visitors use the website
• Support advertising or marketing when enabled
• Display embedded content, including YouTube videos

You may adjust cookies through your browser settings or any cookie-consent tool displayed on the website.

Blocking cookies may prevent portions of the website, customer account, purchaser-qualification process, shopping cart, or checkout from working properly.

Where required, we will provide additional cookie choices or honor legally recognized opt-out requests.

6. Embedded Content and YouTube Videos

Pages and posts on our website may include embedded content, such as YouTube videos.

Embedded content may behave in the same way as though you visited the third-party website directly. Those third parties may:

• Collect information about you
• Use cookies
• Track your interaction with the embedded content
• Monitor your interaction if you are logged into their service

We do not control the privacy practices of YouTube, Google, or other third-party platforms. Review their privacy policies before interacting with embedded content.

7. Marketing Communications

We may send promotional emails when you request them or when otherwise permitted.

You can unsubscribe by:

• Clicking the unsubscribe link in a marketing email, or
• Emailing support@secondwindresearch.com

Unsubscribing from marketing emails does not prevent us from sending necessary transactional or administrative communications about:

• Orders
• Payments
• Shipping
• Purchaser qualification or order verification
• Requests for additional documentation
• Customer-service requests
• Account security
• Policy enforcement
• Changes that materially affect your account or purchases

8. Information Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Order and transaction records may be retained for the period necessary to satisfy:

• Tax and accounting requirements
• Fraud-prevention needs
• Payment disputes and chargebacks
• Legal and regulatory obligations
• Contract and policy enforcement
• Business recordkeeping requirements
• Payment-processor, financial-institution, carrier, or insurer requirements

Purchaser-qualification information, intended-use responses, research-use certifications, age confirmations, identity-verification records, credentials, institutional information, supporting documentation, and related account or order-review information may be retained for as long as reasonably necessary to:

• Document compliance
• Evaluate purchaser eligibility
• Prevent misuse
• Identify repeat or suspicious activity
• Address payment disputes
• Enforce our policies
• Respond to legal or regulatory inquiries
• Protect our business, customers, and service providers

Account information may be maintained while an account remains active and for a reasonable period afterward when necessary for recordkeeping, security, dispute resolution, fraud prevention, or legal compliance.

Marketing information may be retained until you unsubscribe or request deletion, subject to information we may retain to document and honor your request.

We may retain certain information even after a deletion request when retention is permitted or required by law, including information necessary to complete transactions, maintain financial records, prevent fraud, document purchaser certifications, resolve disputes, protect legal rights, maintain security, or comply with legal obligations.

9. Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, database, payment system, qualification system, or method of internet transmission can be guaranteed to be completely secure.

You are responsible for:

• Protecting your account password
• Restricting access to your devices
• Logging out of shared devices
• Providing accurate account and purchaser-qualification information
• Notifying us promptly of suspected unauthorized account activity

10. Your Privacy Rights

Depending on where you live, whether a particular law applies to our business, and whether applicable legal thresholds are met, you may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Obtain a portable copy of certain information
• Opt out of certain sales or sharing of information
• Opt out of targeted advertising
• Limit certain uses of sensitive information
• Withdraw consent where processing is based on consent
• Appeal the denial of a privacy request
• Exercise applicable privacy rights without unlawful discrimination

To submit a request, email:

support@secondwindresearch.com

Use the subject line:

Privacy Request

Include your name, email address, and a description of your request.

We may need to verify your identity before completing a request. We may deny or limit a request when permitted by law, including when information must be retained to:

• Complete a transaction
• Maintain financial and tax records
• Document purchaser qualification or research-use certifications
• Prevent fraud or prohibited use
• Resolve disputes
• Protect legal rights
• Maintain security
• Comply with a legal obligation
• Enforce our policies and agreements

11. California Residents

California residents may have additional rights when the California Consumer Privacy Act or another California privacy law applies to our business and the consumer’s information.

Applicable rights may include requesting:

• Categories of personal information collected
• Specific pieces of personal information collected
• Sources from which information was obtained
• Business purposes for collecting or disclosing information
• Categories of third parties receiving information
• Correction of inaccurate personal information
• Deletion of certain personal information
• Opt-out of covered sales or sharing

We will not unlawfully discriminate against a consumer for exercising an applicable privacy right.

Requests may be submitted to:

support@secondwindresearch.com

12. Children’s Privacy and Age Requirements

Our website, products, purchaser-qualification process, and online store are intended only for adults who are at least 21 years old or the age of legal majority in their jurisdiction, whichever is higher.

We do not knowingly collect personal information from children or individuals who are not legally eligible to use our website or purchase our products.

If you believe a child or ineligible individual provided personal information through our website, contact us at support@secondwindresearch.com so we can investigate and take appropriate action.

13. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites and services, including:

• Payment platforms
• Shipping carriers
• Identity-verification or fraud-prevention services
• Social-media websites
• Analytics services
• Embedded video platforms
• External informational resources

We do not control and are not responsible for the privacy, security, availability, or content practices of third parties.

Review the privacy policies of third-party services before providing information to them.

14. United States Website

Our website and online store are directed toward customers in the United States.

We do not ship internationally.

Visitors accessing the website from outside the United States are responsible for determining whether their access and use comply with the laws that apply to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, purchaser-qualification procedures, website practices, service providers, legal obligations, or policies.

The revised version will be posted on this page with an updated effective date. Your continued use of the website after an update means you acknowledge the revised Privacy Policy.

16. Contact Us

Questions, concerns, or requests regarding this Privacy Policy may be sent to:

Second Wind Research Labs
Renew Peptide Health LLC
Email: support@secondwindresearch.com
Mailing address: P.O. Box 68, Union Grove, NC 28689
Website: secondwindresearch.com