Effective Date: July 20, 2026
Second Wind Research Labs is a trade name operated by Renew Peptide Health LLC.
This Privacy Policy explains how Renew Peptide Health LLC, doing business as Second Wind Research Labs (“Second Wind Research Labs,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit secondwindresearch.com, create an account, place an order, contact us, or otherwise use our website and services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information.
Information You Provide
This may include:
- Your name
- Billing and shipping addresses
- Email address
- Telephone number
- Account username and password
- Products ordered and order history
- Communications submitted through contact forms or customer-service channels
- Marketing preferences
- Any other information you voluntarily provide
Do not send medical records, diagnoses, treatment information, prescriptions, or other sensitive health information through our website or contact forms.
Payment Information
Payments are processed through third-party payment providers.
We may receive limited transaction information, such as:
- Payment status
- Transaction identification number
- Billing name and address
- Payment method type
- Limited portions of the payment account number
We generally do not directly receive or store complete credit-card or debit-card numbers.
Information Collected Automatically
When you visit or use the website, we and our service providers may automatically collect information such as:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Dates and times of visits
- Shopping-cart activity
- Approximate geographic location
- Cookie and similar technology information
- Website performance and security information
2. How We Use Information
We may use personal information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Create and maintain customer accounts
- Communicate about orders, payments, shipping, or customer-service requests
- Respond to questions and contact-form submissions
- Prevent fraud, unauthorized transactions, and misuse
- Maintain website and account security
- Improve our website, products, and customer experience
- Maintain transaction, tax, accounting, and business records
- Comply with applicable legal obligations
- Enforce our policies and Terms and Conditions
- Send marketing communications when permitted
- Protect our rights, property, customers, and business
3. How We Disclose Information
We may disclose personal information to service providers that assist us with operating our business, including:
- Website-hosting providers
- WordPress and WooCommerce service providers
- Payment processors
- Shipping carriers, including the United States Postal Service
- Email and customer-communication providers
- Analytics and website-performance providers
- Fraud-prevention and security providers
- Accountants, attorneys, insurers, and professional advisers
We may also disclose information:
- To comply with a subpoena, court order, legal process, or government request
- To investigate suspected fraud, misuse, or illegal activity
- To protect the safety, property, and rights of our customers, business, or others
- To enforce our policies and agreements
- In connection with a merger, sale, financing, restructuring, or transfer of all or part of the business
Service providers may access personal information only as reasonably necessary to provide their services and as permitted by their agreements with us and applicable law.
4. Sale and Sharing of Personal Information
We do not sell personal information to third parties in exchange for money.
Certain analytics, advertising, social-media, or cookie technologies may be considered “sharing,” “targeted advertising,” or a “sale” under some state privacy laws, even when no money is exchanged.
Where required by applicable law, eligible users may request to opt out of covered activities by emailing:
support@secondwindresearch.com
Use the subject line:
Privacy Opt-Out Request
5. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, local storage, and similar technologies to:
- Keep products in your shopping cart
- Remember account and website preferences
- Support website security
- Process checkout
- Measure website traffic and performance
- Understand how visitors use the website
- Support advertising or marketing when enabled
- Display embedded content, including YouTube videos
You may adjust cookies through your browser settings or any cookie-consent tool displayed on the website.
Blocking cookies may prevent portions of the website, customer account, shopping cart, or checkout from working properly.
Where required, we will provide additional cookie choices or honor legally recognized opt-out requests.
6. Embedded Content and YouTube Videos
Pages and posts on our website may include embedded content, such as YouTube videos.
Embedded content may behave in the same way as though you visited the third-party website directly. Those third parties may:
- Collect information about you
- Use cookies
- Track your interaction with the embedded content
- Monitor your interaction if you are logged into their service
We do not control the privacy practices of YouTube, Google, or other third-party platforms. Review their privacy policies before interacting with embedded content.
7. Marketing Communications
We may send promotional emails when you request them or when otherwise permitted.
You can unsubscribe by:
- Clicking the unsubscribe link in a marketing email, or
- Emailing support@secondwindresearch.com
Unsubscribing from marketing emails does not prevent us from sending necessary transactional communications about:
- Orders
- Payments
- Shipping
- Customer-service requests
- Account security
- Changes that materially affect your account or purchases
8. Information Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Order and transaction records may be retained for the period necessary to satisfy:
- Tax and accounting requirements
- Fraud-prevention needs
- Payment disputes
- Legal and regulatory obligations
- Contract enforcement
- Business recordkeeping requirements
Account information may be maintained while an account remains active.
Marketing information may be retained until you unsubscribe or request deletion, subject to information we may retain to document and honor your request.
9. Information Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no website, database, payment system, or method of internet transmission can be guaranteed to be completely secure.
You are responsible for:
- Protecting your account password
- Restricting access to your devices
- Logging out of shared devices
- Notifying us promptly of suspected unauthorized account activity
10. Your Privacy Rights
Depending on where you live, whether a particular law applies to our business, and whether applicable legal thresholds are met, you may have the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Obtain a portable copy of certain information
- Opt out of certain sales or sharing of information
- Opt out of targeted advertising
- Limit certain uses of sensitive information
- Withdraw consent where processing is based on consent
- Appeal the denial of a privacy request
- Exercise applicable privacy rights without unlawful discrimination
To submit a request, email:
support@secondwindresearch.com
Use the subject line:
Privacy Request
Include your name, email address, and a description of your request.
We may need to verify your identity before completing a request. We may deny or limit a request when permitted by law, including when information must be retained to:
- Complete a transaction
- Maintain financial and tax records
- Prevent fraud
- Resolve disputes
- Protect legal rights
- Maintain security
- Comply with a legal obligation
11. California Residents
California residents may have additional rights when the California Consumer Privacy Act or another California privacy law applies to our business and the consumer’s information.
Applicable rights may include requesting:
- Categories of personal information collected
- Specific pieces of personal information collected
- Sources from which information was obtained
- Business purposes for collecting or disclosing information
- Categories of third parties receiving information
- Correction of inaccurate personal information
- Deletion of certain personal information
- Opt-out of covered sales or sharing
We will not unlawfully discriminate against a consumer for exercising an applicable privacy right.
Requests may be submitted to:
support@secondwindresearch.com
12. Children’s Privacy
Our website and products are intended only for adults who are at least 18 years old or the age of legal majority in their jurisdiction, whichever is higher.
We do not knowingly collect personal information from children.
If you believe a child provided personal information through our website, contact us at support@secondwindresearch.com so we can investigate and take appropriate action.
13. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services, including:
- Payment platforms
- Shipping carriers
- Social-media websites
- Analytics services
- Embedded video platforms
- External informational resources
We do not control and are not responsible for the privacy, security, availability, or content practices of third parties.
Review the privacy policies of third-party services before providing information to them.
14. United States Website
Our website and online store are directed toward customers in the United States.
We do not ship internationally.
Visitors accessing the website from outside the United States are responsible for determining whether their access and use comply with the laws that apply to them.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The revised version will be posted on this page with an updated effective date. Your continued use of the website after an update means you acknowledge the revised Privacy Policy.
16. Contact Us
Questions, concerns, or requests regarding this Privacy Policy may be sent to:
Second Wind Research Labs
Renew Peptide Health LLC
Email: support@secondwindresearch.com
Mailing address: P.O. Box 68, Union Grove, NC 28689
Website: secondwindresearch.com